terms

Security
We offer secure online shopping for your convenience.
All orders made on our site are encrypted for your security and peace of mind.

Delivery
We guarantee to despatch stock items within 2 working days of receiving your order.
Items not in stock will be despatched within 5 working days unless we advise you otherwise.

Delivery charge
Delivery is free by second class post or Parcel Force for orders in the UK over £25.
Orders under £25 will incur a £2.50 delivery charge.

Delivery outside of the UK will be charged at cost.

For next day deliveries please contact us at info@cyclestuff.co.uk for further details.

Payment
We accept payment by Credit, Debit Cards and cheques as per our Order Form.
Payment is not taken until your goods are ready for despatch except on bikes where a deposit is taken at the time of order (see Eddy Merckx terms & conditions for further details).

Guarantee
We offer a no quibble money back guarantee (except on bikes) if goods are returned within 14 days in the original packaging and are unused.

Data protection
We will not sell or give your details to third parties.

We will use the information you have given us to send new catalogues and details of special offers. If you would prefer not to receive these please contact us at gill@cyclestuff.co.uk

Complaints
We will deal with your complaint within 7 days.

Customer satisfaction
We aim to keep you as a happy customer.

Our terms and Conditions do not affect the consumers' statutory rights.

WEEE Regulations:
The Waste Electrical and Electronic Equipment (WEEE) Directive is now UK law. The legislation aims to make producers pay for the collection, treatment and recovery of waste electrical equipment. The regulations also mean that suppliers of equipment like high street shops and internet retailers must allow consumers to return their waste equipment free of charge.

The amount of WEEE we throw away is increasing by around 5% each year, making it the fastest growing waste stream in the UK.

Recycling reduces the environmental and health risks associated with sending electrical goods to landfill.

The Cyclestuff Shop is obliged under these regulations to offer our customers free take-back of their WEEE on a like-for-like basis when they buy a new Electrical or Electronic product from us.

Customers must return their like-for-like WEEE item to us within 28 days of purchasing their new item.

Under the WEEE Regulations, all new electrical goods should now be marked with the crossed-out wheeled bin symbol shown to show that they were produced after 13th August 2005, and should be disposed of separately from normal household waste so that they can be recycled.


	Cyclestuff Terms and Conditions Security We offer secure online shopping for your convenience. All orders made on our site are encrypted for your security and peace of mind. Delivery We guarantee to despatch stock items within 2 working days of receiving your order. Items not in stock will be despatched within 5 working days unless we advise you otherwise. Delivery charge Delivery is free by second class post or Parcel Force for orders in the UK over £25. Orders under £25 will incur a £2.50 delivery charge. Delivery outside of the UK will be charged at cost. For next day deliveries please contact us at info@cyclestuff.co.uk for further details. Payment We accept payment by Credit, Debit Cards and cheques as per our Order Form. Payment is not taken until your goods are ready for despatch except on bikes where a deposit is taken at the time of order (see Eddy Merckx terms & conditions for further details). Guarantee We offer a no quibble money back guarantee (except on bikes) if goods are returned within 14 days in the original packaging and are unused. Data protection We will not sell or give your details to third parties. We will use the information you have given us to send new catalogues and details of special offers. If you would prefer not to receive these please contact us at gill@cyclestuff.co.uk Complaints We will deal with your complaint within 7 days. Customer satisfaction We aim to keep you as a happy customer. Our terms and Conditions do not affect the consumers' statutory rights. WEEE Regulations: The Waste Electrical and Electronic Equipment (WEEE) Directive is now UK law. The legislation aims to make producers pay for the collection, treatment and recovery of waste electrical equipment. The regulations also mean that suppliers of equipment like high street shops and internet retailers must allow consumers to return their waste equipment free of charge. The amount of WEEE we throw away is increasing by around 5% each year, making it the fastest growing waste stream in the UK. Recycling reduces the environmental and health risks associated with sending electrical goods to landfill. The Cyclestuff Shop is obliged under these regulations to offer our customers free take-back of their WEEE on a like-for-like basis when they buy a new Electrical or Electronic product from us. Customers must return their like-for-like WEEE item to us within 28 days of purchasing their new item. Under the WEEE Regulations, all new electrical goods should now be marked with the crossed-out wheeled bin symbol shown to show that they were produced after 13th August 2005, and should be disposed of separately from normal household waste so that they can be recycled.